BEHIND THE SCENES

a peek into the design process behind Golden Diner

 

 
 

THE BEGINNINGS!

Before any inkling of a visual language, I always start my creative process with a deep dive into understanding the needs, purpose, and intention of every client to collaboratively establish the mission statement and brand tone that will serve as the foundation for every design touchpoint.

For Golden Diner, we established the brand to be built around creating an atmosphere and homage to the institution of a classic diner as an inclusive & inviting restaurant built for community, with a modern and elevated twist. The identity and design language had to be both nostalgic and refreshingly modern, comfortably familiar yet elevated and reinterpreted for today’s sophisticated customer.

 
 
Setting the scene with a nod to the classic institution of the NYC diner, Cup & Saucer

Setting the scene with a nod to the classic institution of the NYC diner, Cup & Saucer

 

 
 

THE INSPIRATION!

Then comes gathering inspiration, clarifying the vision, and a $*!t-ton of mood-boarding. We crafted the brand identity around comfort, community, and an atmosphere of NYC grit woven through every piece of design.

 
inspiration: scenes depicting a raw, iconic, and local snapshot of Chinatown, NYC

inspiration: scenes depicting a raw, iconic, and local snapshot of Chinatown, NYC

inspiration: interior scene of a classic diner

inspiration: interior scene of a classic diner

the first piece of decor and a visual reminder to stay true to the brand values – or else.

the first piece of decor and a visual reminder to stay true to the brand values – or else.

 
 

 
 

THE ALCHEMY!

Then comes translating the core identity and values into every piece of design to create the foundations of a community outpost and transforming an empty box into an inclusive and inviting watering hole.

 

This is embodied in an inviting and jovial fat-bottomed custom-type logomarks complemented with a classic serif typography system brought to life to the exterior space in hand-painted, gold-flecked signage greeting you at the entrance. The environment is brought to life throughout the physical environment through a throwback decor enveloped in elements woven with the warm, vibrant, and nostalgic color palette that evokes a blend of familiarity and luxury.

 
logo inspiration: slanted display typography, applied as decal with mirrored edges

logo inspiration: slanted display typography, applied as decal with mirrored edges

logo: early go-around at creating custom type. it was a steep learning curve but guided with brilliant insight from an amazing type designer

logo: early go-around at creating custom type. it was a steep learning curve but guided with brilliant insight from an amazing type designer

 
logo inspiration: referencing a jovial display typeface chock-full of character and presence from the 60s

logo inspiration: referencing a jovial display typeface chock-full of character and presence from the 60s

the result: brought to life with a human touch, hand painted with gold fleck around edges

the result: brought to life with a human touch, hand painted with gold fleck around edges

0_PROCESS_exterior_04.jpg
 
 
 

Cheeky menu illustrations are dispersed between the menu like the kitschy clip art found in classic paper diner menus. The menus were given an update with an elevated and detailed style of illustration (by me!).

 
menu inspiration: terribly amazing, amazingly terrible clip-art

menu inspiration: terribly amazing, amazingly terrible clip-art

menu inspiration: fun illustration composition of different dishes

menu inspiration: fun illustration composition of different dishes

menu inspiration: simple but detailed illustration

menu inspiration: simple but detailed illustration

the result: raw drawings in progress

the result: raw drawings in progress

1/1000 drafts of the inaugural menu AKA a masterclass in client communication and setting revision boundaries 😭

1/1000 drafts of the inaugural menu AKA a masterclass in client communication and setting revision boundaries 😭

 
 

 
 

THE TAKEAWAY!

This was a seminal project in solidifying my identity from fashion designer ➜ to brand designer and afforded me an opportunity to consider every design touchpoint. It was also an exercise in resourcefulness – working in the framework of time and major budget restraints, every part of the project was a masterclass in re-framing seemingly impossible asks by asking “How Can?”.

A year later, COVID found its way into the country and presented the hospitality sector with the biggest challenge they faced as an industry. I was brought back to work with Golden Diner and several other hospitality businesses to design in a wholly different way and find unconventional solutions to the dire ‘problem’ of staying open during a pandemic. This translated into researching and forming strategic partnerships, designing an outdoor patio, working with small business coalitions, many multi-platform campaigns and events, and genuine community engagement. This time also provided clarity in who I am as a designer, how I want to serve the world with creative problem-solving, and how I can create impact and spread positivity by staying true to my values as a person. See a bit of that work in Community Campaigns!

 
COVID community outreach: organizing volunteers to deliver hospital meals for extra revenue

COVID community outreach: organizing volunteers to deliver hospital meals for extra revenue

COVID initiatives: one campaign I conceived and designed was a punch card consisting of 5 local restaurants that generated buzz to support local business and provided a fun and affordable offering for the neighborhood

COVID initiatives: one campaign I conceived and designed was a punch card consisting of 5 local restaurants that generated buzz to support local business and provided a fun and affordable offering for the neighborhood

COVID partnerships: connected  and partnered with community organizations that uplifted the neighborhood and rallied public support and funding for business

COVID partnerships: connected and partnered with community organizations that uplifted the neighborhood and rallied public support and funding for business